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Terms and Conditions

 

 

Professional Scope of Services

Happy Glow provides cosmetic formulation consulting and product development services for skincare, haircare, and personal care products.

All formulations are developed from a cosmetic science and product development perspective. Happy Glow operates as a cosmetic formulation consultant and is not acting as a dermatologist, physician, medical professional, or regulatory authority.

The information and services provided are intended for cosmetic product development purposes only.


No Medical or Dermatological Advice

Formulations developed by Happy Glow are not intended to diagnose, treat, cure, or prevent any medical condition.

Happy Glow does not provide dermatological or medical advice and does not evaluate products for individual skin compatibility or medical suitability.

Brands are responsible for ensuring that any claims made regarding their products comply with applicable regulations.


Product Safety and Testing

Clients are responsible for conducting appropriate product testing before bringing products to market. This may include, but is not limited to:

  • Stability testing
     
  • Microbial / preservative efficacy testing
     
  • Compatibility testing
     
  • Patch or dermatological testing
     
  • Regulatory compliance review
     

Happy Glow does not guarantee product performance or safety under all manufacturing conditions.


Manufacturing and Scale-Up

Formulations are developed based on laboratory-scale development and available information at the time of formulation.


Clients are responsible for validating formulas during manufacturing scale-up and confirming compatibility with their chosen manufacturers and production equipment.


Ingredient and Supplier Availability

Ingredient availability and supplier conditions may change over time. Happy Glow cannot guarantee long-term availability of specific raw materials or supplier pricing.


Limitation of Liability

Happy Glow shall not be held liable for product performance, manufacturing outcomes, individual skin reactions, or regulatory compliance once formulations are transferred to the client or manufacturer.


Client Responsibilities

Clients are responsible for:

  • Regulatory compliance in their target markets
     
  • Product safety testing
     
  • Labeling and claims compliance
     
  • Manufacturing quality control
     

Intellectual Property

Unless otherwise agreed in writing, the final formulation provided to the client may be used by the client for commercial product development.


Happy Glow retains the right to maintain confidential records of development work for documentation purposes.

Return and Refund Policy

Service-Based Work

Happy Glow provides professional cosmetic formulation and product development services. Due to the nature of consulting and intellectual services, all payments for services are generally non-refundable once work has begun.


Consultation Fees

Consultation fees are non-refundable once the consultation has been scheduled or completed.

If a consultation must be rescheduled, clients should provide reasonable notice prior to the scheduled meeting time.


Project-Based Work

For formulation development projects, payment covers time spent on research, formulation design, ingredient sourcing, testing preparation, and documentation.

Once a project has started, refunds cannot be issued for work already completed.


Partial Refunds

In limited situations where a project is cancelled before work has begun, a partial refund may be issued at Happy Glow’s discretion.

Administrative or processing fees may be deducted.


Formula Revisions

Formulation projects may include a limited number of revisions depending on the project agreement. Additional revisions or significant scope changes may require additional fees.


Product Performance

Cosmetic product performance can vary depending on raw materials, manufacturing conditions, packaging compatibility, and individual user differences.

Happy Glow cannot guarantee identical results when formulas are manufactured by third parties.

Refunds will not be issued based on product performance outcomes.


Testing and Manufacturing

Clients are responsible for conducting appropriate product testing, including stability testing, preservative efficacy testing, and regulatory compliance.

Refunds cannot be issued based on results from testing, manufacturing, or regulatory review.


Chargebacks

By purchasing services from Happy Glow, the client agrees to contact Happy Glow first to resolve any concerns before initiating a chargeback or payment dispute.

  • Terms and Conditions

Happy Glow

+1.2066122282

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